TKL books at a discount

You can buy these books at a discount in TKL's office and also save on the handling charge of $3.
http://tankinlian.com/admin/file.aspx?id=843&IID=850

Allow other forms of cashless payment

Published in Straits Times Online.

THERE is an ongoing dispute between taxi companies and Visa over the 10 per cent surcharge for fares paid with Visa cards ("Two more cab firms to no longer accept Visa"; last Saturday).

The withdrawal of Visa card payments will make it inconvenient for many commuters.

It would be fair for them to pay a small fee for the service, but the 10 per cent surcharge appears rather high.

Singapore has introduced platforms for payment through CashCards and ez-link cards. Surely, these could be used instead?

As they are pre-paid cards, there is no credit risk.

There is still a cost incurred to operate the platform, but this should be quite low and could be easily absorbed by the taxi companies.

This form of payment can also be used for online purchases, for example, air tickets for budget airlines.

Perhaps the key issue is in deciding on a fair charge where many parties are involved, namely, the public, businesses, banks and platform operators.

I suggest that the Monetary Authority of Singapore take the lead in this matter.

Tan Kin Lian
President
Financial Services Consumer Association
www.fisca.sg

Facecard to be launched on 1 August 2013

Bad customer service of Tiger Air

Dear Tan,

I have a complaint to make about Tiger Airways and wonder if you can advise me as to the relevant official agency in Singapore for this?

My wife and I have booked and purchased a round-trip from Singapore* to Bali at the end of the year and without my knowledge, agreement or wish Tiger Airways included an insurance policy in the price! I wrote to them immediately after the tickets were issued and I discovered the unwanted insurance, Have written to them and, after several reminders, they refuse to do anything. Don't really care about the money (SGD 60) but angry about the principle.

REPLY

I do not know the people of Tiger Air personally. They are a subsidiary of Singapore Airlines. 

I also feel quite annoyed at the bad business practice of the airline (to push expensive travel insurance to their customers). It is also very bad that they don't reply to their customers. 

I have made complaints on other issues to government ministers and they don't reply to me. So, I send them a reminder and asked them to reply. 

Financial Planning for Young People

Financial Planning for Young People.
This new PDF book is now on offer at a special price of $4, for a limited period only. It contains a Test of Financial Awareness, to help in the understanding of the concepts.
http://tklcloud.com/pdfbook/33 

TradeStock app

Here is a revised brochure for the TradeStock app. 
This mobile app allows you to practice trading in stocks and currencies. It simulates the price movement of a stock according to random factors and an underlying bull or bear trend. You will learn how to detect the underlying trend and trade profitably.|
http://tankinlian.com/admin/file.aspx?id=841&IID=848

Test your financial awareness

Are you financially aware?

Do this test and check your score. The answers are given on the last page.

Be financially aware, so that you can earn a better return on your savings, and be financially sound. Do not let other people take away the return that should go to you, for your hard work.

This test is FREE.

http://tklcloud.com/pdfbook/32

TradeStock

TradeStock
This mobile app allows you to practice trading in stocks and currencies. It simulates the price movement of a stock according to random factors and an underlying bull or bear trend. You will learn how to detect the underlying trend and trade profitably.
http://tankinlian.com/admin/file.aspx?id=841&IID=848

This app will be available in August. This is just a preliminary announcement.