Are you getting better repair when you pay more?

ADVICE TO MOTORISTS

Some owners insist on getting their cars repaired by the distributor's workshop. They think that the quality of repair is better.

On average, the distributor's workshop charged 2 times of the price of repairs carried outside.

We investigated on how several distributors carry out the repair. Do they provide better quality?

Our finding? Many of the distributors outsource the repairs to external independent workshops. They charge the full price for the parts and add 35% on the bill of the external workshops.

If you (the owner) go to the external workshop directly, you can get a discount on the genuine parts and pay the market rate. You get the same quality of repair.

So, if you are paying for the servicing and repair of your car, you do not need to go to the distributor and pay so much more.

Tan Kin Lian
Chief Executive Officer
NTUC Income