97% prefer the lower premium

Under our quality plan, we carry out the repair as follows:

- if the damages involve the engine or integrity of the car, we will repair at the dealer's workshop

- for minor repair, we repair at our quality workshop and take over the warranty (if it is voided by the dealer).

Earlier this year, we provided an option for the owner to pay a 25% loading in the premium (for a car less than 3 years old), for the repairs to be done at the dealer's workshop, in all cases (including minor repairs).

Out of 3,000 cases that are eligible for this optional plan, only 3% are willing to pay the higher premium. The other 97% prefer the lower premium, and accept the standard package.