It's nice to hear from a happy customer

I was at the check-in queue at the airport yesterday (travelling economy class to Hanoi).

"Hi, Mr Tan".

I turned and saw a woman with a happy smile. "My name is Madam Tan. All of my insurance policies are with NTUC. I recognise you."

We shook hands. She told me that she was travelling to Bangkok.

She turned to her two companions and introduced me, "This is Mr Tan, CEO of NTUC Income". I shook hands with her friends.

It is nice to hear from a happy customer, who is proud to be with NTUC Income!