With the introduction of the Enhanced Incomeshield, more people are joining us. Each month, we receive 5,200 new applicants (as compared to 3,000 previously).
About 2,000 policyholders leave us each month to join other plans (a decline from 3,500 previously).
We are able to clear the new applications promptly, if they do not have any pre-existing medical condition.
For those with medical conditions, we are not able to clear them as they require to be underwritten. We are still short handled. I apologise for the delay.
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