Lost & Found

The Land Transport Authority not operate a "lost and found" service for items that are lost in public transport vehicles.

According to a newspaper report, the Authority has recently decided to ask the major bus and taxi companies to operate their own "lost and found" service. The Authority will continue to provide this service for the small independent operators.

In my opinion, there is advantage for a centralised service. It can be operated more efficiently and achieve a more consistent standard of customer service. It is more convenient for the public.

If the Authority does not wish to handle this matter, they can call a tender for it to be operated by a private operator.