Dear Mr. Tan,
I am given a benefit illustration for a life insurance product. It seems to be quite detailed, long and complicated. Do you have any tips on the important things to watch out for?
REPLY
You should ask the agent to explain the key points to you. You can ask the questions contained in this FAQ:
http://www.tankinlian.com/faq/right.html
Make sure that the agent explain the answers clearly. Do not be shy to ask for clarification, if the point is not clear to you. It is the agent's duty to provide clear explanation.
Is it true that salaried agents tend to be less motivated than commission based agents? When I call NTUC Income for some queries, the helpdesk says they get their consultant (salaried) to call me back but they seldom do so, and even if they do, it will be two or three days later, if at all. But at GE where the agents are commission based, they tend to be very prompt. Any comments?
ReplyDeleteIn a well organised company, the salaried consultants should be able to get back the following day.
ReplyDeleteIt is not a method of how they are paid, but more about how well they are managed.
Perhaps this is an oversight. I suggest that you try again.
If you call the business center directly, the message shuold not get lost!