Read this webpage:
http://www.moneysense.gov.sg/publications/guides_publications/Consumer_Portal_Redress_Guide.html
Here is the online form
https://secure.mas.gov.sg/apps/wcmaweb/WebForm/WebCompForm.do
If you wish to write:
Monetary Authority of Singapore
Consumer Issues Division
Market and Business Conduct Department
10 Shenton WayMAS Building
Singapore 079117
Fax : (65) 6225-9766
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