I went to the Sri Lanka Airline website to book my air ticket to Colombo. I found this website to be well designed and easy to use - much better than Jetstar or Singapore Airlines. I got a good price. I asked my travel agent if they are able to match this price - but they cannot. I went to Expedia.com but could not find a comparable price (but the price was a good benchmark). It seemed that the best price can be obtained by booking directly with the airline.
Jetstar is better, SIA website is the worst, what a shame.
ReplyDeleteAgree with TKL. For air tix only, the best prices are normally available online directly from the airline's website.
ReplyDeleteAgents come in handy when an airline's website says "no seats available" for a particular flt. In such cases, agents may have their own allooation of seats for sale.