I have made online bookings with a few airlines. My best experience is with Sri Lanka Airlines. Their website is simple. I completed the online booking with little effort and quite quickly. They focused on what needed to be done, and did not distract the customer with options that are not really needed.
Over the years, I find paying for my company’s renewal of registration via Bizfile website to have improved a lot. I have a positive experience every time. Hope the other govt depts can learn from them.
ReplyDeleteHi Mr.Tan, you manage to cancel the booking with jetstar finally?
ReplyDelete