Thursday, February 23, 2012

TABS for taxi drivers

I saw a request by a customer in West Coast who was willing to pay $5 for a taxi booking. This is available to any taxi driver who logs in to "Find Customer" in TABS. A taxi driver who is nearby can call the customer to confirm the booking, before driving to the pick up point (i.e. avoid "no show").

If the customer is too far away, leave the customer to another taxi driver who is nearer to the customer. Log in again after your next trip and see if there are any waiting customer that is nearby.

The best time for a taxi driver to "Find Customer" is after dropping off the previous customer and before moving off. The taxi driver is NOT interrupted by TABS when he is driving the taxi.

To use the TABS, a taxi driver needs to have an iPhone and download "TABS" from the Apple App Store. This service is free for 3 months. The Android version of TABS (for taxi driver) is available in March.

Customers do not need to download any app to book a taxi. They can use the browser and go to www.tabs.sg/mobile. Customers have the choice of paying $1, $3 or $5 for booking.




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