Website failed three times

This is the third time that I tried to register to speak at Hong Lim Park at 4 pm on 3 May, and it failed again. After entering the full details, I get this page. 

When I called the helpline each time, the staff answered my call politely but was not able to take down my application by phone, i.e. refused to take the responsibility.

Our G is making the citizens waste a lot of time on their inefficiency. They can't even have a simple website to work properly.