When I travel overseas, I insert a local SIM card in my mobile phone. When I returned to Singapore, I insert the Starhub SIM card back. There was no connection for a long time. At first, I thought that the reception was bad in the airport, but there was still no connection outside of the airport.
After a lot of trouble trying to locate the problem, I found that I have to give a setting to indicate if my SIM card is a prepaid card or a postpaid card. Without this setting, the SIM card refused to work.
I do not know why Starhub needed this setting. Surely, they will know from the SIM card if it is a prepaid or a postpaid card. I also do not know why they did not ask for it directly. Instead, I get a "no connection".
This is an idiotic design from Starhub.
After a lot of trouble trying to locate the problem, I found that I have to give a setting to indicate if my SIM card is a prepaid card or a postpaid card. Without this setting, the SIM card refused to work.
I do not know why Starhub needed this setting. Surely, they will know from the SIM card if it is a prepaid or a postpaid card. I also do not know why they did not ask for it directly. Instead, I get a "no connection".
This is an idiotic design from Starhub.
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