Tan Kin Lian's Blog: Starhub Call Center

My internet router died. I called the Starhub call center. It was a tedious process to go through their call center and to get the required service. It is inefficient and poor service.

I first raised the issue with Starhub 10 years ago. I met with the manager in charge of the call center. Nothing was done for 10 years. Maybe I will have to wait another 10 years to see some improvement. Some things really move very slowly in Singapore.