Singapore Airlines is facing big challenges. They suffered an operating loss during the last quarter. Their service is not as good as previously. Their prices are too high. The cost is probably too high also.
Here are some suggestions on how the airline can improve its customer service and experience and hopefully increases its revenue.
http://www.tankinlian.com/ArticleDisplay.aspx?ID=1361
Here are some suggestions on how the airline can improve its customer service and experience and hopefully increases its revenue.
http://www.tankinlian.com/ArticleDisplay.aspx?ID=1361
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