Monday, December 11, 2017

Long queue at opening of Gong Cha outlet

The tea outlet Gong Cha operated in Singapore previously but closed its operation on termination of its franchise agreement.

It reopened recently. It first outlet attracted a long queue with people waiting for many hours in the queue.

I asked this question in The Wisdom of the Crowd - Is it good for people to queue for many hours at the opening of the Gong Cha outlet?

Here are the votes.

a) 33% said that the long queue generate publicity.
b) 24% said that we should look for a better system to handle the queue more efficiently.
c) 22% said the the people enjoyed queuing. It is a good way to pass the time.
d) 20% said that it might generate quarrels when some people perceive that other people are breaking the queue.

A total of 55% is happy with the current arrangement while 45% prefer a new arrangement to spread the crowd.








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