I suggest that we review the law on Data Protection & Privacy.
The present law requires organizations to put a message in their call centers that all conversations will be recorded.
This is a really tiresome message. I have heard it several thousand times.
It is time to remove this requirement. The recording can be understood to be a standard practice.
However, there should be limits set on how organizations can use the data.
It is unreasonable to ask the public to give their consent. They have no choice.
The present law requires organizations to put a message in their call centers that all conversations will be recorded.
This is a really tiresome message. I have heard it several thousand times.
It is time to remove this requirement. The recording can be understood to be a standard practice.
However, there should be limits set on how organizations can use the data.
It is unreasonable to ask the public to give their consent. They have no choice.
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