Vivocity is a large mall. I had to find the Black Society Restaurant for a dinner event. It is located at #02-156.
It was quite difficult to locate this restaurant. The footprint of the mall is very big. There was no floor plan to show where the unit is located.
I finally found it after walking the entire floor of level 2.
My only guide was to look at the unit numbers displayed on each shop. I hoped that the unit numbers are arranged sequentially. Fortunately, it was. But I cannot assume that it would be.
Many of the shop do not show the unit number. Some show them at the non standard locations. This adds to the difficulty.
The malls should follow the best practice adopted by the hotels. From the lift lobby, there will be signs indicating the direction to take for each range of unit numbers.
I wonder why the malls do not follow this good practice?
It is also useful to have "landmarks" in the mall. For example, the main pillars can have different colors. It will be easy to give this direction - go to the red pillar and move 5 shops to its right.
Many large malls have several entrances. In most cases, the entrances are not named. I have visited the large malls in Jakarta and they are named - West Entrance, East Entrance, etc. It is easy for shoppers to arrange to meet people at the right entrance.
The bad signs and inconsiderate attitude is quite common in Singapore. It is like our national culture.
We need to have planners exercise common sense and think about their customers.
Tan Kin Lian
It was quite difficult to locate this restaurant. The footprint of the mall is very big. There was no floor plan to show where the unit is located.
I finally found it after walking the entire floor of level 2.
My only guide was to look at the unit numbers displayed on each shop. I hoped that the unit numbers are arranged sequentially. Fortunately, it was. But I cannot assume that it would be.
Many of the shop do not show the unit number. Some show them at the non standard locations. This adds to the difficulty.
The malls should follow the best practice adopted by the hotels. From the lift lobby, there will be signs indicating the direction to take for each range of unit numbers.
I wonder why the malls do not follow this good practice?
It is also useful to have "landmarks" in the mall. For example, the main pillars can have different colors. It will be easy to give this direction - go to the red pillar and move 5 shops to its right.
Many large malls have several entrances. In most cases, the entrances are not named. I have visited the large malls in Jakarta and they are named - West Entrance, East Entrance, etc. It is easy for shoppers to arrange to meet people at the right entrance.
The bad signs and inconsiderate attitude is quite common in Singapore. It is like our national culture.
We need to have planners exercise common sense and think about their customers.
Tan Kin Lian
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