Sunday, December 30, 2018

WOTC - KPI and civil servant's bonus

I asked this question in the Wisdom of the Crowd:

Should the public sector adopt KPIs to pay bonus to civil servants?

Here are the responses: (43 Votes)
35 % - It encourages the civil servants to focus on their KPI and bonus, rather than improve service to the public.
33 % - It damages teamwork as civil servants compete with each other to score higher on their KPIs.
26 % - It will motivate the civil servants to perform better.
7 % - It makes the supervisors lazy in monitoring the work of the civil servants as the performance is largely measured by "objective" KPIs. 

See the pie chart at: 
http://www.wisdomofthecrowd.sg/chart.aspx?ID=1075

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