Monday, April 27, 2020

Mobile app from DBS

When DBS introduced its mobile app for personal banking and corporate banking, I tried them and gave up.

I found the setup process to be too difficult and troublesome. the instructions were confusing.

A few months later, I tried the mobile apps again. This time I have to get the help from the support staff. I managed to overcome the difficult set up process.

I have now got used to these apps. I find it to be quite convenient and useful.

I still find the apps to be quite complicated. They have too many functions that I do not need and add to the confusion. But I managed to identify the functions that I need and learn how to use them.

I will give DBS a good rating for their apps. But I wish that they had kept them simpler and most certainly have a simpler set up process.

I hope that they will learn, but apparently, they do not listen.

https://tklcloud.com/Feedback/feedback2.aspx?id=2914

4 comments:

  1. I still using Nokia. I don't learn new things.

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  2. Take money from ATM and pay everything in cash and giro. Dont like messing with technology.

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  3. Some still pay by cheque. Just drop them off at quick deposit box with payee's name written on the cheque. The cheque will get cleared next working day after 3 pm. Depending on if one is still old school.

    ReplyDelete
  4. It's a great blog about finance thanks for sharing the blog to know more about online banking..
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    ReplyDelete