If in the first place there wasn't any such profiling being done during the sales process, does it we can't file the complaint and it is our fault for not asking a risk profiling to be done?
I was asked to sign the form without remarks filled in by the RM as he said that he would like to have it properly typed written and he didn't want to hold me back as it took time. He said the additional remarks were required by the bank and something common. After that, he would post it to me. I did receive it typed written when I received it by post later.
Whether you are buying from the banks or from insurance agents the form you sign called the KYC or fact finding form is a very important document to rely on for legal suit. It is in the form that the evidence of mis-selling and misrepresentation is found. Most insurance agents and RMs think they can get away with product advice. They have no idea ticking product advice leaves much to interpretation for the consumers.There bound to be slip ups in the form that will nail the insurance agents and the RMs. Product selling or pushing invariably leaves a trail of mis-selling and misrepresenting evidence. Remember to ask for this document. In the case of life insurance this document can be used by the deceased policyholder's spouse to sue the insurance agent for conflict of interest, for inappropriate recommendation(under insurance or inappropriate product),and other malpractices. Example:Fact finding and analysis showed policyholder required $500K to see to his dependents' income needs upon his death but a wholelife product of only $50K was recommended. This is evidence that there was conflict of interest and the recommendation was inappropriate and not on reasonable basis. The recommendation willfully ignored his risk and the family's. The insurance agent is guilty of culpable willful negligence under the law of tort.. The document is powerful evidence. Make sure you have it.
Dear Mr. Tan, During the sales of pinnacle notes mid-2007, we had declared as conservative and principal protection as highest priority to Hong Leong Finance. Under this circumstances, HL continued to sell me this credit linked notes and assured that it's low-risk and similar to Fixed Deposit saving. Can I already sue the FI for misled? - Lee
Dear Mr Tan
ReplyDeleteThank you once again for your advice.
If in the first place there wasn't any such profiling being done during the sales process, does it we can't file the complaint and it is our fault for not asking a risk profiling to be done?
Thank you very much sir.
Regards
JC
Hi Mr Tan,
ReplyDeleteI was asked to sign the form without remarks filled in by the RM as he said that he would like to have it properly typed written and he didn't want to hold me back as it took time. He said the additional remarks were required by the bank and something common. After that, he would post it to me. I did receive it typed written when I received it by post later.
It might be useful to refer, but unfortunately it might NOT be of that much helpful weight as it could be expected to carry.
ReplyDeleteWhether you are buying from the banks or from insurance agents the form you sign called the KYC or fact finding form is a very important document to rely on for legal suit.
ReplyDeleteIt is in the form that the evidence of mis-selling and misrepresentation is found.
Most insurance agents and RMs think they can get away with product advice. They have no idea ticking product advice leaves much to interpretation for the consumers.There bound to be slip ups in the form that will nail the insurance agents and the RMs.
Product selling or pushing invariably leaves a trail of mis-selling and misrepresenting evidence.
Remember to ask for this document. In the case of life insurance this document can be used by the deceased policyholder's spouse to sue the insurance agent for conflict of interest, for inappropriate recommendation(under insurance or inappropriate product),and other malpractices.
Example:Fact finding and analysis
showed policyholder required $500K to see to his dependents' income needs upon his death but a wholelife product of only $50K was recommended. This is evidence that there was conflict of interest and the recommendation was inappropriate and not on reasonable basis. The recommendation willfully ignored his risk and the family's. The insurance agent is guilty of culpable willful negligence under the law of tort..
The document is powerful evidence. Make sure you have it.
Dear Mr. Tan,
ReplyDeleteDuring the sales of pinnacle notes mid-2007, we had declared as conservative and principal protection as highest priority to Hong Leong Finance. Under this circumstances, HL continued to sell me this credit linked notes and assured that it's low-risk and similar to Fixed Deposit saving. Can I already sue the FI for misled? - Lee