Here is a case story of the stress faced by a policyholder after switching a Shield plan to a new insurer. The previous insurer refused to honor the claims arising from an accident that occurred before the switch. I believe that the action of the previous insurer is unjustified and should be reprimanded.
Mr. Tan,
ReplyDeleteWhy did the agent switch the insurance when the life assured has already incurred a pre-existing illness and has a pending claim? The agent should have not switch the policy. Likely some form of twisting is involved.