The Ministry of Manpower requires employers to use their online process to apply for work passes. Here is the FAQ on how to use the online process. http://www.mom.gov.sg/MOMDoc/ESubmission_FAQ.pdf
I hope that MOM realize that they are creating a lot of difficulty for employers. A better approach is for employers to submit their requests using a simpler online form, or even on physical forms. MOM should employ data entry staff to handle their complicated backend system, instead of expecting employers to fix their browser, scanners, etc.
MOM may save a few minutes of data entry time of their staff but imposes a large burden on employers. This is just one example of why business cost is so high in Singapore.
I hope that MOM realize that they are creating a lot of difficulty for employers. A better approach is for employers to submit their requests using a simpler online form, or even on physical forms. MOM should employ data entry staff to handle their complicated backend system, instead of expecting employers to fix their browser, scanners, etc.
MOM may save a few minutes of data entry time of their staff but imposes a large burden on employers. This is just one example of why business cost is so high in Singapore.
My default browser is Chrome. I usually use Chrome to view the internet websites. Today, i used Chrome out of habit. The MOM website does not respond. Then I realized that I have to switch to Internet Explorer.
ReplyDeleteWell, I wasted 15 minutes using the wrong browser.
MOM continues to waste my time again and again, with their complicated processes. This is the time wasted by a person who has used their website many times, and still makes the same mistake.
My admin staff pends a lot of their time as well, and find the work to be too difficult. This is the burden that the online process of our government ministries are adding to the cost of doing business in Singapore.
This message is for Minister of State Tan Chuan Jin and Minister Thaman S. I hope that someone will alert them.
It's cheaper, better, faster from MOM's selfish point of view.
ReplyDeleteSomebody needs to remind MOM that they represent Singapore. And cheaper, better, faster is only valid if the entire Singapore enjoys a net "cheaper, better, faster" effect on the economy & country.
Personally, I'm pretty fed up with this type of kindergarten standard.
Mr Tan, I have following your blog closely and quite disappointed to find that you are hiring foreigners. If you hire Singaporeans, this would not have happened. Please support locals. Thanks.
ReplyDelete@12.42 pm
ReplyDeleteIf you have been reading my blog, you would have found that I had advertised for a developer (Singaporean and PR) for 6 months at an attractive salary of $2,500 to $3,500.
There was no response, so I had just taken up advertisements at Job Central.
I receive the response mainly from foreigners.
Singaporeans just happen to be not available (apart from being quite expensive). Most of them are pursuing further studies.
I also employ Singaporeans to do admin work, but they do not stay because they find the work to be too stressful, e.g. online process of MOM etc. Singapore businesses have to incur high cost with a lot of wasteful processes and inefficiency. That is why the operating cost is so high.
$2,500 to $3,500 is not bad for fresh graduates, particularly if you offer at the upper range. But if you want someone with about 10 years experience, $3500 is low. It is not just low considering the market rate. It is low considering the cost of living we are going to put up with. People with 10 years experience are in the age group when they have to support young kids and old parents with a high mortgage to pay.
ReplyDeleteBusinessmen complain about the cost of doing business. Correct. Workers complain about the cost of living, raising a family, supporting parents, paying mortgage. Even more correct.