... I received a letter from my insurer
informing me about the other car driver's application
to claim the cost of his repairs from my insurance.
His repairs... cost $3,500,
which was double what I paid to repair the damage to my car.
Are there any regulatory bodies guarding consumer rights
when a car owner uses these workshops?
It seems to me that they may quote high prices
when they know the owner is likely to claim from the other party's insurer.
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The General Insurance Association has replied to this letter - stating the motorists are required by their "regulation" to report their claims to the other motorist or his insurer.
I have sent a reply to this letter and the Straits Times said that they will publish my reply.
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