Tuesday, October 12, 2010

Shield claim - change of insurer

Here is a case story of the stress faced by a policyholder after switching a Shield plan to a new insurer. The previous insurer refused to honor the claims arising from an accident that occurred before the switch. I believe that the action of the previous insurer is unjustified and should be reprimanded.



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1 comment:

Wilfred said...

Mr. Tan,

Why did the agent switch the insurance when the life assured has already incurred a pre-existing illness and has a pending claim? The agent should have not switch the policy. Likely some form of twisting is involved.

October 12, 2010 8:40 AM

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