I stayed at the Pullman Hotel in London. The stay was quite pleasant. I received a survey from and tried to obliged them.
However, I found the survey form to be quite inconsiderate. It asked for too many questions. Half way, I gave up. I sent a reply to them by e-mail, but the reply was rejected automatically.
This is how many companies treat their customers and blew up an otherwise pleasant experience.
You can view the survey form here:
http://app.olakala.com/AnswerQuestionnaire.html?#answeringClientId=29436470&hashKey=42783529B99E23B66F9C3483EC731390
If the company is serious about getting a reliable response, they should keep to 5 questions and not 30 questions.
However, I found the survey form to be quite inconsiderate. It asked for too many questions. Half way, I gave up. I sent a reply to them by e-mail, but the reply was rejected automatically.
This is how many companies treat their customers and blew up an otherwise pleasant experience.
You can view the survey form here:
http://app.olakala.com/AnswerQuestionnaire.html?#answeringClientId=29436470&hashKey=42783529B99E23B66F9C3483EC731390
If the company is serious about getting a reliable response, they should keep to 5 questions and not 30 questions.
No comments:
Post a Comment