Opening a work pass account with MOM

I wish to share a troublesome process in opening an account to apply for a workpass at the Ministry of Manpower. They recently revamped their micro-site, so it was better than before. It must have cost them many tens of million dollars. Still, it was confusing to me. To make matter worse, they still have the process of sending a confirmation PIN by ordinary mail. I consider it unnecesary and prone to problems

http://www.tankinlian.com/Info/1286/Opening-an-account-at-MOM-website