I created the platform #HearMeOut for the public to give feedback on government agencies and commercial organizations.
The feedback are on positive and negative aspects of their operations and suggestions to improve their operations and service to the public and customers.
It is an alternative platform to REACH. Many people have commented that REACH does not act on the complaints. They submitted the complaints to government agencies and there was no response.
The #HearMeOut platform operates differently. The feedback for each organization is available for the public to view. The relevant organization can also view the feedback.
If they do not act on the feedback, they will get a bad reputation. It will be known to the public. This will give them the motivation to act on the feedback or give a response. They can reply to the same platform.
The platform can be accessed at
www.tklcloud.com/feedback.
I urge the public to be active in using this platform. By your participation, we can make the government and commercial organizations act to improve their opertions and service.
Tan Kin Lian
The feedback are on positive and negative aspects of their operations and suggestions to improve their operations and service to the public and customers.
It is an alternative platform to REACH. Many people have commented that REACH does not act on the complaints. They submitted the complaints to government agencies and there was no response.
The #HearMeOut platform operates differently. The feedback for each organization is available for the public to view. The relevant organization can also view the feedback.
If they do not act on the feedback, they will get a bad reputation. It will be known to the public. This will give them the motivation to act on the feedback or give a response. They can reply to the same platform.
The platform can be accessed at
www.tklcloud.com/feedback.
I urge the public to be active in using this platform. By your participation, we can make the government and commercial organizations act to improve their opertions and service.
Tan Kin Lian
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