I missed my JetStar flight because I arrived at the airport after the gate closed. I have to book for another flight.
Scoot has a flight that is scheduled one hour later. I wanted to book that flight.
However, the Scoot app did not allow me to login. It also did not remember my credit card.
I tried and found it too difficult.
I booked the JetStar flight at noon, a wait of 4 hours.
This is the cost to Scoot (subsidiary of Singapore Airlines) for having a badly designed app. They lost a business.
I wonder why SIA and its subsidiary continue to have an app that is not customer friendly. They lose a lot of business by being stubborn.
Scoot has a flight that is scheduled one hour later. I wanted to book that flight.
However, the Scoot app did not allow me to login. It also did not remember my credit card.
I tried and found it too difficult.
I booked the JetStar flight at noon, a wait of 4 hours.
This is the cost to Scoot (subsidiary of Singapore Airlines) for having a badly designed app. They lost a business.
I wonder why SIA and its subsidiary continue to have an app that is not customer friendly. They lose a lot of business by being stubborn.
No comments:
Post a Comment