I received this e-mail.
Dear Sir,Here is my reply:
I saw on your blog that you were looking for unhappy Vista customers. I am one of them. Although it was my responsibility to find out the terms and conditions, it is only now clear to me know how much I am really paying for relatively little result.
I have moved out of Singapore and have to pay extremely high penalties to terminate the contract. If I continue the contract, I face high transaction cost and currency risk.
I dislike the sales incentives that are driving agents to get people to sign up for longer and higher amounts than they can afford. This practice should be examined.
A few people had approached me on this matter, but they gave up after a few rounds. They decided to take the loss and did not want to fight the injustice that they suffered, i.e. having to lose a large sum of money due to mis-representation or non-disclosure by the sales agent. I do not know if there was a case where they were paid off on the undertaking not to disclose the compensation. If they were, they did not tell me.