Saturday, May 17, 2014

Simplify websites of government agencies

As a business owner, I have to comply with regulations from many government agencies, i.e. ACRA, IRAS, MOM, CPF, etc.

Many of their websites are designed in a complicated manner, requiring the public to spend a lot of hours to make a simple submission. Their payment systems are a hassle. 

If you need help and have to call their so-called help desk, you also have to spend a lot of time. 

I have given this feedback to the government agencies on many occasions during the past three years. Nobody bother to make any change.

I am sure that this problem is faced by many other people. This increases the operating cost in Singapore and make Singapore an expensive place to do business, and this high cost is passed to the consumers.

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