Friday, April 14, 2023

Wisdom of the Crowd - New Issues


1. Should COE system be maintained?
2. Should land cost be removed for pricing new HDB flats?

Vote in
https://tklcloud.com/Crowd2/vote.aspx

WOTC - Presidential election in Taiwan

 Wisdom of the Crowd: 73% of the respondents said that the people of Taiwan will vote for a Kuomintang candidate (who advocates reunification with China) at the next presidential election


https://tklcloud.com/Crowd2/chart3.aspx?id=2869

Wednesday, April 12, 2023

WOTC - Treatment in Beijing

 Wisdom of the Crowd: 54% of respondents said that Anwar Ibrahim received better treatment on arrival in Beijing, compared to Lee HL.


https://tklcloud.com/Crowd2/chart3.aspx?id=2868

Tuesday, April 11, 2023

Wisdom of the Crowd - New Issues


1. Will Donald Trump be found guilty and jailed?
2. Will Donald Trump be the Republican candidate for the 2024 presidential election

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https://tklcloud.com/Crowd2/vote.aspx

How to solve the HDB problem

 I offer this solution to solve the HDB problem. 
https://tklcloud.com/Feedback/feedback2.aspx?id=5702

WOTC - PM Lee arrive in Beijing

 Wisdom of the Crowd: 80% of the respondents said that the China foreign service did not regard PM Lee as a VIP, so he was taken on arrival into Beijing in a bus.

https://tklcloud.com/Crowd2/chart3.aspx?id=2867

Monday, April 10, 2023

Wisdom of the Crowd - New Issues


1. Should China retaliate against sanctions imposed by western countries.
2. Was Macron's visit to China a success?
3. Will China be able to help to achieve peace in Ukraine?

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WOTC - Western leaders visit Taiwan

 Wisdom of the Crowd: 54% of the respondents said that China should ignore the visits of western leaders to Taiwan and avoid creating tension with western countries.

https://tklcloud.com/Crowd2/chart3.aspx?id=2866

Sunday, April 09, 2023

Use Whatsapp Business to provide good customer service

 I shared my positive experience about getting a quote to install invisible grill in my apartment in Forest City.

The website provided a link which allows me to assess the WhatsApp business account of the vendor. I was able to make my enquiry and the vendor replied immediate. We went through a few rounds of conversation.

It was extremely easy for me.

I shared my experience to encourage businesses in Singapore to adopt the same approach to communicate with their customers (for sales enquiries of customer service).

A few people replied that this practice has already been adopted in Singapore and implied rudely that I was outdated. I objected to these rude remarks.

I have contacted many businesses in Singapore on sales quotation and customer service, and my general experience is that these businesses make it difficult for their customers. They followed tiresome protocols. This applies mostly to large companies, but also to small companies as well.

I am sure that some businesses in Singapore do have good practices, but they tend to be an exception.

I shared my view to encourage businesses to adopt practices that are convenient for their customers. The modern platforms, such as Whatsapp Business, provide this facility for businesses to use.

Tan Kin Lian

https://tklcloud.com/Feedback/feedback2.aspx?id=5696

WOTC - South China Sea

 Wisdom of the Crowd: 67% of the respondents said that China should retain its claim over the South China Sea and negotiate with the neighboring countries.

https://tklcloud.com/Crowd2/chart3.aspx?id=2865

Saturday, April 08, 2023

WOTC - Behavior of minister KS

 Wisdom of the Crowd: 93% of the respondents said that minister Shanmugam behaved in an oppressive manner and bullied Leong MW to withdraw some statements that were quite harmless.


https://tklcloud.com/Crowd2/chart3.aspx?id=2864

Friday, April 07, 2023

NRIC should be used as a public data

 From time to time, I share a post in Facebook that exposes my NRIC. Several people sending private message to warn me about this exposure. I asked them - what is the risk that someone knows my NRIC?


Mostly, they are not able to give me a credible reason. They just think that it is risky to let other people know the NRIC.

To me, the NRIC is a public data, just like my name. 

Some people said that the NRIC could be used by a borrower to borrow money from the loan shark.

I do not think that the loan sharks are stupid. They will not lend a few thousand dollars based on a false NRIC. The loan shark may insist on viewing the physical NRIC and will verify that it belongs to the borrower. Maybe a few loan sharks are stupid. But most of them are not.

Throughout the first 60 years of my life, the NRIC is a public data. It is used widely to identify a person.

This practice changed when one person, who happens to hold a senior position in a government agency, decides that it should be a private data. This person also happens to be related to a prominent government leader. I shall call him L.

L was responsible for the SingPass database, which used the NRIC as the ID and password for access. When a fraudster (say F) uses the NRIC of another person to access the SingPass database and gives the wrong password three times, L locks the account "for security reason". This caused inconvenience to the NRIC owner , who has to take a lot of trouble to unlock the SingPass account.

This probably happened to many people, causing a lot of problem to countless NRIC holders and the agency that manages the SingPass database.

To overcome this problem, L then decided that the NRIC should be a private data and not used publicly. 

I consider L to be an idiot. He does not need to lock the account. It would take F a few million tries to guess the correct password. Does F has so much time to waste? Even if F manages to have access, he cannot really do much harm.

L should learn how the big social media platforms, like Google and Facebook, manages this issue. They use the email address as the ID to log into the account and alert the account owner if there is a wrong password is used. They do not lock the account.

I use Google and Facebook frequently and do not have any problem with unauthorized access by other parties.

Now, I return to the use of NRIC.

I cannot see any harm that my NRIC is known to the wider public. I do not see how anybody can use the NRIC to access my private information, either from SingPass or other databases that use it as an ID.

It is a common practice for all accounts have to be accessed with an ID and protected by a password and sometimes by a 2FA PIN.

Many accounts use the email address or phone number as the ID, and these are widely know. Actually, the email address or phone number is more risky than the NRIC as marketers can send marketing emails and SMS to the owner. They cannot do anything with the NRIC.

It is clear to me that the NRIC can be used publicly. I am puzzled why so many people worry about the NRIC being known widely. Even if one idiot called L says that it is risky, the people should think and access if it is really the case.

Tan Kin Lian
http://tklcloud.com/Feedback/feedback2.aspx?id=5695

Thursday, April 06, 2023

WOTC - Leong Mun Wai's statements in Parliament

 Wisdom of the Crowd: 100% of the respondents said that the statements made by Leong Mun Wai did not make allegations without checking the facts. His statements were largely correct, except for the use of the word "guilty" which he had withdrawn.


https://tklcloud.com/Crowd2/chart3.aspx?id=2862

Wisdom of the Crowd - New Issues


1. Will the people of Taiwan vote for a presidential candidate that advocate independence?
2. What do the ordinary people of Taiwan prefer?

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Tuesday, April 04, 2023

WOTC - Pension age in France

 Wisdom of the Crowd: 64% of respondents said that it is unfair for the French government to increase the pension age to 64 years as they had promised a lower retirement age earlier.


https://tklcloud.com/Crowd2/chart3.aspx?id=2860

Monday, April 03, 2023

WOTC - Presidential election

 Wisdom of the Crowd: 92% of respondents said that Lee HY should be allowed to contest the presidential election in 2023.


https://tklcloud.com/Crowd2/chart3.aspx?id=2854

WOTC - Double standards

 Wisdom of the Crowd: 86% of the respondents said that double standards were applied in the treatment of the KOM and LHY issues.


https://tklcloud.com/Crowd2/chart3.aspx?id=2855

Wisdom of the Crowd - New Issues


1. Why was PM Lee taken from Beijing airport in a bus?
2. Did China gave different treatment to Lee HL and Anwar Ibrahim?

Vote in
https://tklcloud.com/Crowd2/vote.aspx

WOTC - A new BRICS currency

 Wisdom of the Crowd: 50% of respondents said that it is better to use the Chinese yuan, rather than introduce a new BRICS currency. 43% said that a new BRICS currency is useful to reduce reliance on the US dollar.

https://tklcloud.com/Crowd2/chart3.aspx?id=2858

WOTC - Pension scheme and higher life expectancy

 Wisdom of the Crowd: 91% of respondents said that the pension age should not be increased with longer life expectancy. The working population should pay higher taxes to support the pension scheme.

https://tklcloud.com/Crowd2/chart3.aspx?id=2859

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