Alvin Tan commented
Alvin wrote: "Its not experience that makes the ride smooth, its the professionalism & pride in service that makes the ride smooth.
In Europe, Australia, Japan etc, the service providing staff pride themselves in giving commuters a good experience by; greeting them when they board, calling at all stops (regardless flagged or not) briefly, take a moment to check on elderly/ disabled passengers, and they enforce all passengers to be seated (nobody should be standing) etc. And they never swing out of bus bays recklessly.
Here in Sg, everything that's wrong by service & safety standards is attempted almost to perfection."