Wednesday, May 17, 2017

Improve the user experience for online transactions

Singapore has been very slow in adopting online processes. Many countries, such as China or Japan, are miles ahead of us.

I blame the Monetary Authority of Singapore and other government agency for this sad situation. They are too concerned about security and have introduced impractical processes and steps that discourage the public from using online processes.

Here are the reasons why it is difficult to use online proceses in Singapore and the simple steps that can be taken to remove these obstacles.

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