Tuesday, May 09, 2017

Prompt reply and personal attention

I believe in giving a prompt reply to an email (except for spam advertising mail). I received this email today.

Hello Mr Tan
I just recently realised that your email address is on Facebook and would like to write you this note.
(I had no idea how to write to you after you left Income)

Years ago when I was a university student, I was a member of Income Car Co-Op. You were still the CEO of NTUC Income back then. (I am now almost 40 years old, and I was around 22-23 years old back then).

Guess what he said:

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