Wednesday, February 28, 2018

Customers are not keen to make NETS QR Payment

I visited a stall at Sembawang Food Center and order laksa. I paid $4 cash.

TKL - Do you accept QR payment from DBS Paylah?
Vendor - Yes.

She showed me to the NETS QR sticker. It allows payment from DBS, OCBC, UOB and a few other wallets.

TKL - Do you customer pay through NETS.
Vendor - No.
TKL - Does NETS charge you a fee?
Vendor - NETS offered free for 3 years.

The problem is that the customers are quite happy to continue to pay cash and the vendor is quite happy to accept cash. What is needed to make the customers and vendors change this habit?

I have an idea. I wonder if NETS is interested to hear me?

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