Monday, October 15, 2018

Error not rectified for two weeks

Two weeks ago, I logged in to Scoot website. I wanted to change my profile. I got a message "Internal Server Error". They promised to look into the problem and fixed it.

Today, I logged in again to change my profile. I got the same message "Internal Server Error". They did not fixed the problem for two weeks.

What is their IT staff doing? What is their customer service staff doing?

Nobody seems to care. This seems to be the standard in Singapore Airlines today. It mirrors the behavior in many government agencies and govt linked companies.

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