Friday, October 19, 2018

Taxi drivers up in arms over Grab services

Malaysian taxi drivers threaten to hold protests over Grab services

About 200 taxi drivers have gathered in front of Malaysia's Finance Ministry on Thursday to protest over the government’s plan to hold talks with e-hailing company Grab to provide complementary transport services to Mass Rapid Transit (MRT) station users. They also demanded that Malaysian Finance Minister Lim Guan Eng explain a statement by his political secretary Tony Pua on talks to be held between the Malaysian government and Grab on the feeder services.

My comment.
I empathize with the taxi drivers who have to make a living. They are placed at a disadvantage when competing with Grab because they have to meet strict licensing regulations.

However, on my recent trip to Malaysia, I found the service of the taxi drivers to be unsatisfactory. I found that Grab provides an excellent service at a low cost.

I hope that the taxi drivers can join the GrabTaxi or JustGrab platform. Customers are likely to pay a higher fare for the service of a taxi. But they want the convenience of booking a taxi, rather than the uncertainty of hailing a taxi on the road.

The taxi drivers have to use technology to improve their service.

https://www.todayonline.com/world/malaysian-taxi-drivers-threaten-hold-protests-over-grab-services?cid=emarsys-today_TODAY%27s%20morning%20briefing%20for%20Oct%2019,%202018%20%28ACTIVE%29_newsletter_19102018_today

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