Tuesday, June 05, 2018

Review the PDPA Act

I suggest that we review the law on Data Protection & Privacy.

The present law requires organizations to put a message in their call centers that all conversations will be recorded.

This is a really tiresome message. I have heard it several thousand times.

It is time to remove this requirement. The recording can be understood to be a standard practice.

However, there should be limits set on how organizations can use the data.

It is unreasonable to ask the public to give their consent. They have no choice.

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