Friday, October 11, 2019

Top management must take responsibility

My friend complained that Sing Post is now quite unreliable. Many of his mails were not delivered. He asked his bank to keep his statement and he would collect it personally at the branch.

I considered that the top management of Sing Post should be blamed. Another person disagreed with me. He said that it was the individual postman who was at fault, and not the top management.

Should top managers be blamed?
https://tklcloud.com/Feedback/feedback2.aspx?id=2032

2 comments:

Anonymous said...

Top mgmt sets the culture & values. Everyone knows this. Another very visible example was SMRT in the last few years before Temasek had to take it private again.

Anonymous said...

What is reliable in todays SGP? The only thing that is reliable is lots of hypocrisy.

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