Thursday, May 12, 2016

A convoluted approach towards treating a new journey

On a few occasions, I alighted the bus at the wrong stop. Usually, the stop is an earlier one. It is easy to make this mistake for a passenger who is not familiar with the road, as the bus does not display the name of the bus stop.

When I realized that it was the wrong stop and I boarded the next bus for the remaining 1 or 2 or 3 stops, the next bus will charge me as a new journey if it is the same service number, but as a transfer if it is a different service number.

The elite who designed this system has a convoluted mindset. He thinks that a passenger who gets off the bus and takes the next bus of the same service number must want to make a new journey. He does not realize that the passenger got off the bus at an earlier stop, by mistake.

1 comment:

Anonymous said...

Totally agree. That's how they reap more profit from passengers.

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