Tuesday, January 03, 2017

Starhub Call Center

My internet router died. I called the Starhub call center. It was a tedious process to go through their call center and to get the required service. It is inefficient and poor service.
I first raised the issue with Starhub 10 years ago. I met with the manager in charge of the call center. Nothing was done for 10 years. Maybe I will have to wait another 10 years to see some improvement. Some things really move very slowly in Singapore.

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