Saturday, April 15, 2017

How to write better SOP

Our government agencies and big organizations in Singapore should learn from the lesson of United Airlines. It is dangerous to get the staffs to rely on SOP to the extent that they forget about common sense.

Singapore stands a bigger risk because it is standard practice to adopt SOP in the Singapore Armed Forces. All male citizens are conditioned to think SOP for two years. It became ingrained in their mindset.

There is a simple way to avoid this kind of problem that can lead to disastrous consequences. Just take a tip from me.

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