Monday, July 31, 2006

This customer prefer to come to Business Center

Dear Mr Tan

I like this new way of seeking information from NTUC product specialist instead of an agent serving me. Agents tend to push products which earn them more commission than needed for me - the client. Agents are only good if they are my personal friend who truly care for me.

Unfortunately I've no such 'friends' with NTUC Income despite all my insurance policies are with Income.

Your specialist has been prompt in answering my questions about enhanced incomeshield and plus rider even over weekends.

All his answers to my queries are clear and now I can go ahead to change my incomeshield and add the plus rider. I really appreciate his service.

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