Option to stay with the old bonus structure

Dear Mr. Tan,
Just want to thank you for every effort you put in recently to resolve the matter with NTUC Income management. Ideally, I hope that they would grant us to stay on with the old bonus structure, maybe, just to those who had signed to indicate their preference.

At least one thing for sure, after this incident, many people (those who read about it) are cautious when they intend to take up an insurance policy. Nothing is absolute, even the terms are written in black and white. Once again, your effort is appreciated!

FL