Wednesday, July 25, 2012

Sensible business practice

I am now staying at Hotel Cambodiana in Phnom Penh. It is an old but grand hotel. I commend them on their sensible business practice.

I purchased a voucher to use the internet for 3 hours for US7. They allow the time to be accumulated and used over several days, so long as the connect time is within the specified duration.

Their user ID and password are all numeric, which makes it easy to enter on a mobile device (unlike the typical ID and password which require numbers, small letters and Capital letters). At least in Cambodia, the people do think and come out with sensible practices. 

I hope that our people in Singapore can learn about these good practices and not focus on making life diffficult for customers and imposing excessive charges.

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