After I signed into the website with my SingPass (fortunately, my password was remembered in my browser, otherwise it would be another big hassle), I had to search the entire page to find the link to file an annual return.
I was then confused by a statement that I had to file the return in XBRL format (what is that?). Finally, I decided to ignore this statement and went to fill in the form. It turns out that the XBRL format was the form that was presented to me.
I finally managed to complete the filing. It asked me if I wish to save the page and provided me with the webpage option. That is not suitable. I found that I could print the page into a PDF, which worked well for me.
For a professional accountant or secretary who files ACRA return regularly, the website is easy to use. For a director who files the return once a year, it is a nightmare. This is the 5th year that I am filing it, and it remains a nightmare.
The people who designed the ACRA website do not understand how much unnecessary difficulty they are giving to the general public.
I also recall that ACRA has not been sending me a reminder to file the annual return for some time. Maybe, they are waiting for me to miss the deadline before they impose a fine on me.