Sunday, March 19, 2017

A wasteful practice - rejecting a cheque due to a insignificant mistake

My staff made a small mistake when she wrote a cheque of $200 to HDB for rental of their room. She wrote the payee as "The Housing and Develoment Board: with a "p" missing.

Guess what? The HDB staff refuse to accept the cheque. She returned the cheque and asked for another cheque to be issued and sent to them before the deadline for payment. They don't realize how costly it is to prepare a new cheque and hand it over personally.

Do you want to know why Singapore is so costly, so wasteful and so inefficient? It is this kind of unnecessary hassle. What's wrong with accepting a cheque with a small error. The SOP said that the cheque cannot be accepted, if it is not "properly written", right?

Okay, we continue our wasteful practices.

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