Thursday, June 01, 2017

Show the name of the caller making a call

I find it ridiculous that companies hide their telephone numbers when they call their customers.

Recently, I received a call from a large company to my enquiry. My mobile phone showed the number as "unknown". I did not answer because I thought it was a marketing call? Why do they have to hide their number?

They should show their number. In fact, they should show the name of the company, i.e. "XYZ Company". Surely, the telephone operator can provide this feature? It is not difficult.

I read today that the Police hotline did not show "995" when they make a call to the public. They are now correcting it with this change. But why did it take the Police so long to realize this shortcoming?

If the telephone operator provide this feature, individual users may also opt for this service. If I call another party, I like my name to be sent to their mobile phone so they know who is calling. Currently, the number is shown, but a name would be better.

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