Difficult to cross a road

I was walking along Orchard Road towards Orchard Hotel. At the Paterson Road junction, the crossing was blocked. The sign indicated to use the underpass at Ion. it was not a straight forward underpass. I had to go down 2 levels and passed through dozens of shops. I almost got lost.
I was most annoyed at how inconsiderate were the road planners. They are not concerned about the difficulty and confusion given to ordinary people. They only wanted to give more business to the shops.